Reservation Policy

   A valid credit credit card is required at time of booking to secure the appointment time whether booking online or by phone. Your Credit Card is not charged unless you cancel less than 48 hours or no show your appointment.  

When appointments are scheduled, you will receive  a confirmation  via email. Please note, As a courtesy, an EMAIL reminder will be sent 72 hours in advance of your appointment.   You may also choose to OPT in for text message reminders when your appointments which will be sent 24 hours prior to your appointment.

These reminders are a courtesy only; and it is still the client’s responsibility to keep track of their upcoming appointment. 

 Although we anticipate reminders will go out, there may be various reasons reminder emails and/or text may not be made, including technical difficulties with the reminder service 

 We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

48 hours advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 48 hours advance notice you will be charged $45 to the credit card on file. If no credit card is on file or if it has expired or declines payment for any reason, you will be required to pay the fee before we an schedule any future appointments

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged 100% of the value for their “missed” appointment.  If no credit card is on file or declines you will be invoiced through Square for the missed appointment and invoice must be paid before the any other appointments will be scheduled in the future.
A Gift Certificate or Allure Skincare Studio Prepaid service/voucher can not be redeemed unless services are rendered therefore will not be taken in lieu of missed service.  Credit Card on file will charged and the Gift Certificate or Allure Skincare Studio Prepaid service/voucher will still be honored for a future date.

 Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

Reservation and Cancellation Policy applies to ALL appointments, this includes prepaid services as well as Groupon, Living Social, Amazon Local , Our Hometown Deal or any other online voucher.

Minor/Children
Due to safety and liability regulations.  Children are not permitted in the treatments room unless they are the one receiving the service.  If under the age of 18 a parental consent form must be fill out by parent/guardian at time of service. Parent/Guardian MUST remain on site during the minor service.

Payment Method Accepted
I except Cash (Preferred Method) or by Credit Cards

Gratuities/Tipping

Gratuities are entirely at your discretion and are not included in the price of  services, packages, pre paid services or gift cards.  The industry standard in the Spa Industry is 20% to 30% 

Gift Certificates

Gift Certificates are non-refundable and are not redeemable for cash.
Please  mentioned at time of booking that you'll be using a gift certificate.
Gift certificates must be presented at your appointment.

A gift Certificate that was purchased for a specific service maybe converted to a dollar amount and use for another service.
Gift Certificates can only be used on full priced services and are not applicable on monthly specials, or to purchase Special Deal offers.
Dollar amount gift certificates and online vouchers do not include taxes and gratuity.
Gift Certificates are for services only and may not be used to purchase products.

Allure Skincare Studio Special Deal Offers and Prepaid Promotions

Special Deal Offers and Prepaid Promotions are non refundable and are not redeemable for cash.
Special Deal Offers and Prepaid Service must be used for the actual service purchased and may not be used to purchase new special offers or prepaid services or discounted services.  They may be transferred to another guest or dollar value maybe used towards another full price service. 

Product Returns

No refunds on products; however, if you are not happy with your product you may return it within 7 days with this proof of receipt to receive full credit toward another product.

Prices are subject to change at anytime.

Time of services are approximate times.

We look forward to serving you!